Care built on love,
respect, and
professionalism.
We started Heilo Care and Support because we are carers ourselves. We know the difference between ticking boxes and giving genuine care.
Our Story
Why we started Heilo Care and Support
We've worked as carers and seen how staff are undervalued, stressed, and unsupported.
We've seen service users treated like cases, not people.
We wanted to change this by creating a company that shows real care, for service users and carers.
Our Values
Compassion. Every person deserves warmth, and patience.
Respect. Dignity and fairness for both service users and staff.
Professionalism. Reliable, skilled, accountable care.
Support. Staff supported so they can give their best.
Love. Genuine care that comes from the heart.
Our Approach
Our name means something personal to us. It's about caring for what is fragile and helping it thrive. That spirit guides how we work with every person and every carer.
What We Offer
Supported Living Services
Specialist 1-1 and 2-1 Care
Carer Staffing Solutions
Community Support & Companionship
Emergency Cover